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INSIDE SALES / TELEMARKETING – CLIENT SERVICE LEAD

Tulsa, OK

Job Focus
  • Inside Sales/Telemarketing. Outreach to set new-client sales appointments for outside sales force on Vanguard’s Environmental Management System (EMS), featuring “EMS Online!).
  • Markets currently include Tulsa, OKC, Dallas, Houston, Kansas City, Chicago, Cincinnati, Tampa/St. Petersburg (half days allotted).
  • Serve as Project Specialist/Client Service Attendant on “EMS Online!”
  • Once established, begin building a small department of CSAs as company continues to expand through U.S. and international markets (to include chemical regulations in Europe, Australia, Southeast Asia, Japan, Canada, and other nations.
  • Develop/lead Client Service Department and programs to monitor client satisfaction (i.e. programs like Survey Monkey).
  • Collaborate with Sales/Marketing Department for Service Excellence to Vanguard’s clientele.
  • Serve in Peer Review/Proofreading capacity for Vanguard’s client projects (requires nontechnical, but strong English skills).
Qualifications
  • Minimum of High School degree; Bachelor’s Degree preferred;
  • 2 or more years of experience in inside/outside/marketing/client service skills.
  • Highly motivated, attention to detail, and ability to solve technical and analytical problems while interacting with clients in personable, plain-English style.
  • Strong oral/written skills with confidence to speak and train others in workplace.
  • Talented and Positive…Outgoing, Energetic, and Persuasive Personality.
  • Bilingual (English/Spanish/Other) skills a definite plus.
Training, Compensation, and Benefits
  • Training on regulatory programs provided to build fluency and expertise.
  • Base Salary + Commissions for an executive income;
  • Health/Dental benefits + PTO + 401K-style retirement program;
  • Professional working environment in Vanguard’s 25th year of business.
  • Talented and Positive…Outgoing, Energetic, and Persuasive Personality.
  • Bilingual (English/Spanish/Other) skills a definite plus.

To apply, please submit resume to careers@vanguardenvl.com.